Website Webmark
Location: Webmark, Dehradun Office / WFH Available
Shifts: Night Shift
About the Role:
Webmark is looking for Customer Support Representatives to provide email and live chat support to our US-based clients. This role does not require prior experience, but candidates must have strong English communication skills, basic computer proficiency, and a customer-centric mindset.
Key Responsibilities:
- Respond to customer inquiries via email and live chat promptly and professionally.
- Resolve customer concerns, provide product information, and assist with troubleshooting.
- Maintain a high level of accuracy and attention to detail in all communications.
- Work collaboratively with the team to enhance the overall customer experience.
- Adhere to company policies and standard operating procedures.
What We’re Looking For:
- Excellent written communication skills in English.
- Basic computer knowledge (typing speed, internet navigation, email handling, etc.).
- Ability to work in evening & night shifts.
- Strong problem-solving skills and a customer-first attitude.
- No prior experience is required – training will be provided.
Who We Are:
Webmark is a forward-thinking digital marketing firm with a rich history of over eight years of delivering top-tier services to clients across the United States.
What We Offer:
- Competitive salary with performance-based incentives.
- Hybrid Work-from-Home opportunity after the training period.
How to Apply:
Send your resume to career@teamwebmark.com
